Last Updated:  5-June-2026

 

Welcome to  Nourish Brew.These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.

 

About Us

 

Nourish Brew  is a tea manufacturing and e-commerce business operating in Pakistan. We offer:

• Karak Immunity Chai

• Masala Immunity Chai

• Karak Energy Booster Chai

• Masala Energy Booster Chai

• Ceylon Cinnamon Sticks

Available packaging:

 

Tea Products

 

• 75g Pack

• 250g Pack

 

Ceylon Cinnamon Sticks

 

• 50g Pack

• 100g Pack

 

Eligibility

 

By using this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or guardian.

• You provide accurate and complete information when placing orders.

• You will use the website only for lawful purposes.

 

Product Information

 

We strive to ensure that all product descriptions, images, ingredients, packaging details, and prices are accurate. However:

• Product images are for illustration purposes only.

• Actual packaging may vary slightly.

• We reserve the right to modify product formulations, packaging, or pricing without prior notice.

 

Health Disclaimer

 

Our products are food and beverage products intended for general consumption.

• Statements regarding immunity support, energy boosting, or wellness benefits are based on traditional ingredients and consumer experience.

• Our products are  not intended to diagnose, treat, cure, or prevent any disease.

• If you are pregnant, nursing, taking medication, or have any medical condition, consult a qualified healthcare professional before use.

 

Orders

 

All orders are subject to acceptance and availability.

We reserve the right to:

• Refuse or cancel any order.

• Verify customer information before processing orders.

An order confirmation email or message does not guarantee acceptance of the order.

 

Pricing and Payment

 

• All prices are displayed in Pakistani Rupees (PKR).

• Prices may change without prior notice.

• Payment may be accepted through Cash on Delivery (COD), bank transfer, digital wallets, or other payment methods available on the website.

• Customers are responsible for ensuring payment information is accurate.

 

PROMOTION AND DISCOUNT

 

• Promo code will not apply to any product on discount

 

Shipping and Delivery

 

We deliver across Pakistan.

 

Delivery Time

 

• Major cities: Typically 5-7 business days.

• Remote areas: Typically 7–10 business days.

Delivery times are estimates and may vary due to:

• Weather conditions

• Public holidays

• Courier delays

• Unforeseen circumstances

• Promotion or sales period

We are not liable for delays caused by third-party courier services.

 

Returns and Refunds

 

Due to the nature of food products, opened or used items cannot be returned.

Returns may be accepted if:

• The wrong product was delivered.

• The product was damaged during shipping.

• The product arrived in an unusable condition.

Customers must notify us within  48 hours  of receiving the order and provide photographic evidence where applicable.

Approved refunds or replacements will be processed according to our Return & Refund Policy.

 

Cancellation Policy

 

Orders may be cancelled before dispatch.

Once an order has been shipped, it cannot be cancelled and will be subject to our Returns Policy.

 

Intellectual Property

 

All content on this website, including:

• Logos

• Product names

• Images

• Graphics

• Text

• Packaging designs

is the property of  Nourish Brew  and may not be copied, reproduced, or distributed without prior written permission.

 

User Conduct

 

Users agree not to:

• Use the website for unlawful activities.

• Attempt unauthorized access to website systems.

• Upload harmful software or malicious code.

• Interfere with the operation of the website.

 

Limitation of Liability

 

To the fullest extent permitted under applicable law,  Nourish Brew  shall not be liable for:

• Indirect or consequential damages.

• Loss of profits or business opportunities.

• Delays caused by third-party service providers.

• Allergic reactions resulting from undisclosed sensitivities to ingredients.

Customers are responsible for reviewing ingredient information before consumption.

 

Privacy

 

Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

 

Force Majeure

 

We shall not be held liable for failure or delay in performance resulting from events beyond our reasonable control, including natural disasters, government actions, strikes, internet outages, or transportation disruptions.

 

Governing Law

 

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the  Islamic Republic of Pakistan.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Pakistan.

 

Contact Information

 

For questions regarding these Terms & Conditions, please contact:

 

Nourish Brew

Email:  solved@nourishbrew.com

Phone: +92 323 3222243

Address: 44-Z, Phase 3, DHA, Lahore

Website:  www.nourishbrew.com